Warranty & Guarantee
We stand behind every project. Our workmanship warranties give you confidence that the work will perform as promised. We're licensed, insured, and committed to making it right.
Service Warranties
Each service carries specific warranty coverage. Review the details below or contact us with questions.
Sealcoat Application
1-Year Workmanship Warranty
What's Covered
- Adhesion failure under normal traffic and weather conditions
- Uniform coverage and consistent application thickness
- Proper crack sealing performance (hot-pour applications)
- Material defects in Pitch Black® Pavement Sealer
Not Covered
- Damage from construction, heavy equipment, or chemical spills
- Normal wear from traffic exceeding specified load limits
- Acts of nature (flooding, severe hail, earthquakes)
- Substrate failure from pre-existing base damage disclosed during site walk
Parking Lot Sealcoating & Striping
1-Year Workmanship Warranty
What's Covered
- All items covered under Sealcoat Application warranty
- Striping visibility and adhesion under normal traffic
- ADA marking accuracy and compliance at time of application
- Stencil and directional marking placement per approved layout
Not Covered
- Striping wear from snow plows, salt application, or heavy equipment
- Color fading from UV exposure (cosmetic, not performance-related)
- Changes to ADA requirements enacted after project completion
Salt Brine Supply
Product Quality Guarantee
What's Covered
- Brine concentration meets stated specifications (23.3% NaCl)
- Product free from contaminants or foreign material
- Delivery in clean, dedicated equipment
- Documentation of batch quality and delivery quantities
Not Covered
- Performance variations due to temperature extremes below rated range
- Results from improper application rates or methods by the buyer
- Product stored beyond recommended storage guidelines
Dry Ice Blasting
Satisfaction Guarantee
What's Covered
- Contaminant removal to the level specified in the project scope
- No surface damage from dry ice blasting process
- Professional execution per agreed scope of work
- Re-cleaning of any area that does not meet agreed standards
Not Covered
- Pre-existing surface damage or staining revealed after contaminant removal
- Surfaces that require chemical or mechanical treatment beyond dry ice capability
- Results from client-directed changes to scope during the project
Our Commitments to You
Licensed & Insured
We carry comprehensive general liability insurance and workers' compensation coverage on every project. Certificates of Insurance (COIs) are available within 24 hours upon request.
Documentation Standards
Every project is documented with before/after photos, scope details, materials used, and weather conditions at time of application. This documentation protects both you and us.
Responsive Service
If you have a warranty concern, we respond within 48 business hours to schedule an inspection. Valid warranty claims are addressed promptly at no additional cost.
Transparent Communication
We provide honest assessments. If an issue is not covered under warranty, we'll explain why and offer fair pricing for any needed repairs. No surprises, no runaround.
How to File a Warranty Claim
If you believe work performed by Summit Surface Partners is not meeting warranty standards, follow these steps:
Contact Us
Call (406) 309-SEAL or email info@summit-surface.com with your project details and a description of the issue.
Inspection Scheduled
We'll schedule an on-site inspection within 48 business hours to assess the concern.
Resolution
If the issue is covered under warranty, we'll schedule repairs at no additional cost. If not covered, we'll explain why and provide fair pricing for any needed work.
Ready to Work With a Team That Stands Behind Its Work?
Get a free estimate and experience the difference that professional execution and warranty-backed service makes.